Insurance verification at Villa Wellness Center takes about 15 minutes by phone or one business day through the form on this page. Three steps, no commitment required.

1. You send us your insurance details. You provide your name, date of birth, insurance carrier, member ID, group number (if applicable), and the policyholder’s information if you are not the primary subscriber. You can do this by phone at (844) 609-3035 or through the form above.
2. We contact your insurance carrier directly. A member of our admissions team calls the member services line on your insurance card and confirms exactly what your specific plan covers for substance use disorder treatment.
3. Once verification is complete, our team calls you back to explain what your plan covers, what your in-network or out-of-network status looks like at our facility, what your estimated cost would be, and what your options are. You decide what happens next.

What we confirm with your insurance carrier:

• Your plan’s active status and current coverage
• Which levels of care are covered for substance use disorder treatment
• Your deductible, copay, coinsurance, and out-of-pocket maximum for behavioral health
• Prior-authorization requirements before treatment begins
• Your estimated out-of-pocket cost based on your specific plan

Your information stays inside our admissions team. We do not share verification details with employers, family members, or anyone outside the people working on your case.